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F.A.Q & SHIPPING

HOW LONG WILL IT TAKE MY DOMESTIC (U.S) ORDERS TO GET TO ME?

All domestic orders within the US are shipped via USPS Priority and take three to five full business days from the time it leaves the post office it originated from. Once you receive your initial shipping confirmation email, our next step is to print and package your merchandise. At this time your package is only being prepared for shipment. Keep in mind that if you ordered a product in Pre-Order Status it may take up to 30-45 days to reach you, but we will certainly do our absolute best to get your item to you as soon as possible


HOW LONG WILL IT TAKE MY INTERNATIONAL ORDER TO GET TO ME?


International orders are shipped via USPS and take up to 12-15 full business days from the time it leaves the post office it originated from. Your shipment may take a little longer when going through customs, depending on your country’s policies. We do not control customs fees or policies and apologize for any inconvenience they may cause you! Again, when you first receive your initial shipping confirmation email your label has been printed and is being prepared for shipment and it has not yet been received by the post office. Keep in mind that if you ordered a product in Pre-Order Status it may take up to 30-45 days to reach you, but we will certainly do our absolute best to get your item to you as soon as possible



AlphaB3AST Apparel is NOT responsible for stolen/lost packages, packages sent to the wrong address, or refunding/replacing packages in these cases. The customer is responsible for filing all claims. Be A B3AST Apparel is not responsible for any packages once they are in the hands of the USPS.

 

I ORDERED THE WRONG SIZE PRODUCT, HOW DO RETURNS AND EXCHANGES WORK?

Please refer to HERE for information regarding returns and exchanges.

 

What all is covered in the AlphaB3AST Shock-R 30 Day Limited Warranty?

Our watches do come with a 30 Day Replacement Warranty. What’s all covered under this warranty? Any defects that may be present from our manufacturer, any mechanical malfunctions that may occur and also any damages that may occur during the shipping process. Now the things that are not covered are your everyday wear and tear and anything that you may inflict upon the watch. So simply put if within 30 days and there was a mishap on our end we’ve got you covered and if not we will gladly sell you a replacement watch!


HOW CAN I BECOME AN Be A B3AST Apparel SPONSORED ATHLETE AND/OR AMBASSADOR?

We will be hosting our very first Athlete/Brand Ambassador search here soon so stay tuned for further details.

HOW CAN I BECOME AN Be A B3AST Apparel OFFICIAL REP?

If you would love to make some awesome extra income and receive exclusive discounts then we suggest you join our Official Rep Program here.

 

IF I PLACED AN ORDER, CAN I CHANGE THE SIZE OR ADD AN ITEM TO IT?

Unfortunately once an order is placed, it cannot be altered. You must place a new order.

WHEN WILL PRODUCTS BE RESTOCKED?

At this point in time, we cannot predict when or if products will be restocked. As a new and blossoming company we will try to restock the most desired products but also seek to improve and innovate new products for you on a consistent basis. Thank you for your understanding!

DOES Be A B3AST Apparel SELL ITEMS AT WHOLESALE?

We do not offer items for wholesale or bulk sale.

WHAT COUNTRIES DOES Be A B3AST Apparel SHIP TO?

We offer worldwide shipping via USPS for all orders outside of the U.S. All international orders should be received within 12-15 business days of purchase.

WHY IS THERE NO CUSTOMS FEE INCLUDED IN MY TOTAL?

Customs policies vary from country to country and unfortunately we have no control over how your country determines customs fees. To find out how not to be charged customs fees, contact your local customs office for more information. Most countries allow up to a certain value of goods into the country without any additional duties and taxes. Please note that no matter whom the carrier is, U.S. Postal or private, the laws and rules are the same for everyone. Each country is different and each carrier handles these issues differently when clearing customs.


If you have any questions or issues that are not covered on this page, please contact us and we will get back to you as soon as possible!

CONTACT US HERE.